Category Archives: Tips on Tuesday

Tips on Tuesday

Today’s tip is a bit more generic than usual but an important one we think.

Aire Media Word Cloud

Today we would like to impress upon you all the benefits of digital marketing.   A small part of digital marketing is social media which gives you the chance to reach a large market.  And best of all, if your budget is small you can – with careful usage – do this for free!

Social media is a free, instantly accessible global market.  And the best thing is that it is measurable with analytics tools, so you can see whether what you’re doing is working and what you need to change or do better.

Even if you don’t have a large marketing budget do make sure you tap into the digital marketing sector and get yourselves online, out there and be a global brand.

See you next week!

Tips on Tuesday

We have touched previously on how important it is to respond to customer comments, but for today’s Tip we’re concentrating on Facebook and the Messenger service.

Pic of Facebook Profile Aire Media

You may have noticed this on the profile of your business page.  The percentage response rate is in your hands!  In order to get the “badge” you need to read and respond to private messages almost immediately.  Whilst this isn’t always possible, it shows a good level of customer service to have the 100% response rate.

If you find it difficult to find time to check, why not set up notifications so you get told immediately when you have a private message.

Happy messaging!

 

Tips on Tuesday

This week is National Stalking Awareness Week and we want to support the amazing work Paladin do by giving you our tips to stay safe online.  With the advent of social media, cyber stalking became a real and dangerous thread and it shouldn’t be underestimated how much damage online stalking can do.  We have already written about children staying safe on social media in our blog here and indeed much of the advice is pertinent to adults too.

Cyber stalking image Aire Media

Here are our top tips to keep you safe online: –

  1. Change your passwords regularly
  2. Never share your passwords with anybody
  3. Never give out personal information online
  4. Keep your security and privacy settings on the highest possible setting
  5. Never share your location – if you’re concerned about this make sure you set location services to off on your device.
  6. Block unsolicited messages
  7. Do not be afraid to report messages that are threatening in any way.  You will be taken seriously

We hope you find today’s tip useful – please share amongst your friends and colleagues if you think it will be useful.  If you are on Twitter join in this week using the hashtag #NSAW16.

Tips on Tuesday

Morning folks, that time again!

Today’s tip is really more of a question.   How many of you have a blog?  And if you do, how many of you update it regularly?

Pic of WordPress Blog

Blogging is a really useful way of gaining interest in you as a brand because you’re saying more than a character limit or a social media post can.   Blogs can be newsworthy, can be about your products or even just a stream of your – hopefully sentient – thoughts. 

If you want to use blogging as a way to grow your business, there is no hard and fast rule as to how often you should blog.  Your best option is to make a realistic schedule and stick to it.  You can always add more posts if you find the time.  Most experts in the field suggest once a week as a minimum is a great rule of thumb.

So get blogging and show me what you’ve got!

Tips on Tuesday

As fast as we plan tips to bring you, its time to write again!

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Today’s tip focuses on making your social media accounts easily accessible.  Ensure your social media icons are clearly visible on your website.  Also, for those of you who use a free website building tool, make sure you change the social media accounts from those of the site host to your own.  There is nothing worse for a customer than thinking “we’d really like to see what these people are saying” to find that when they try to follow you on Twitter or Facebook they find someone completely different.   And, we have said this before, but ALWAYS make sure your social media accounts open in a new tab or window.

Half the battle is ensuring your methods for communication are visible.  Remember no-one will know what you’re saying if they can’t find you!

See you next time!

 

Tips on Tuesday

For today’s tip we are partially revisiting something we discussed way back in March 2015.

We visited pinning posts on Facebook in this Tip on Tuesday, but did you know you can also pin tweets on Twitter?

Picture of pin Aire Media

Unlike Facebook, there is no time limit to pinned tweets, they simply stay at the top of your profile until you change it.

It is a great way to get a message to your followers and people looking at your profile without constantly spamming them.   Use the function wisely for your best offers, the most important things you want to say and you will see the retweets follow.

See you next week folks.

Tips on Tuesday

Hello all.  We are all rejuvenated following a short break so we’re back with today’s tip and this is one that can apply to all social media channels.

I’m often asked by clients about the use of scheduling tools such as Hootsuite for social media posts and whether they’re a good idea. 

Pic of Schedule Aire Media

I think that they can be a very useful tool IF you don’t rely solely on them.  They’re very useful for standard messages but the beauty of social media is its spontaneity and I think you can lose the power to tap into breaking stories if you don’t check your social media feeds personally.

There has also been some controversy surrounding the use of scheduled posts during tragic world events.  My take would be don’t let this put you off, but possibly discretion is the better part of valour and it may be wise to turn off scheduled posts if something major happens.  At the end of the day whether you agree or not, you don’t want to be the subject of a social media rant about insensitivity, your social media profile has to be impeccable.

So my conclusion is, yes use them.  But don’t rely on them and don’t lose that personal touch!

See you next time!

 

Tips on Tuesday

So today’s Tip is something that boils down to personal preference, and this is only our advice.  Today we’re concentrating on Direct Messages on Twitter.

Twitter Direct Messages Aire Media

I’m sure you’ve all had the situation where you follow someone new on Twitter and you immediately get a Direct Message from them, not only saying thank you but immediately asking you to visit their site, or purchase something.  And – let’s face it – that is pretty annoying.

So our tip today is, by all means have an automated Direct Messaging system set up to thank your new followers, after all manners are important.  But don’t use that vital first point of contact to spam your new followers.  You’re very likely to make someone unfollow you if they get unsolicited messages and once you lose a follower you won’t get them back.

 

Tips on Tuesday

Another generic tip this week, but a very important one.

Mobile Web Image Aire Media

Make sure your business website is optimised to perform at the best level on mobile devices.   A good percentage of social media users do so on a mobile device, therefore it is reasonable to assume that if they follow a link to your website, they will be viewing on the same device.

Make sure your mobile site looks good and works as well as your desktop site.  It is always a good option to allow people to swap to the desktop site should they choose.  You can use a tool such as Google’s Mobile-Friendly tool to check how your site is running.

We will be doing a lesson piece on best practice for mobile sites shortly so watch this space!

Tips on Tuesday

Today’s tip can apply to all your social media channels.

About Us Aire Media

Remember to use the “About” section on your social media profiles to your advantage.  You should take the opportunity to give an overview of your business and what you offer.  Keep it short but engaging, the aim is to spark people’s interest in you as a brand.  Make sure your website URL appears on your profile so people can find out more and, ultimately, contact you.

If people have landed on your social media profile you want to make it as easy as possible for them to find out further information.  The better social media profiles are clear, concise and clean. 

By next week make sure your profile is up to date.  We will check! (Just kidding, there’s no test, but this is a great chance to do your housekeeping!)