Monthly Archives: June 2019

Tips on Tuesday

Today’s tip has been inspired by a trending hashtag on Twitter; #SixWordHorrorStory, which made us think what would be a social media horror story?

We came up with “Someone left us a bad review”.

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Terrifying right? It doesn’t have to be!

Everyone will – at some point – received a bad review or negative feedback on their social media, especially when forums such as Facebook make the reviewing process so easy.

Our advice is always respond to the review.  Never delete!  Reply in a courteous fashion, ask for further details about why their experience fell short and offer to solve it for them.

The old adage “there’s no such thing as bad publicity” really comes into its own here, a scenario showing you as a company dealing well with complaints and solving them to a client’s satisfaction is an impressive thing to have on your social feeds.

(Of course, we say never delete but should you receive abuse please do feel free to delete that!)

 

Tips on Tuesday

Today’s tip is what we like to call our “Power of Three” – and for us is a must do every time we post on social media.

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We have created a 3 point checklist to ensure your posts are the best they can be aesthetically, the content – of course – is up to you!

Have you checked your grammar and spelling?

There’s nothing worse than a really great social media post with a glaring spelling mistake in the text.  Always take time to proof read your posts!

Have you checked your links?

Have you added links to your post? If so, do check they’re working and directing people to where you want them to go!

Have you added images?

Adding an image to a social media post is a sure-fire way to make it more interesting.  But make sure the image is relevant and of good quality before you hit post!

Apply the Power of Three to your next social media posts!

Tips on Tuesday

Anyone else get that social media panic?  Am I posting the right content?  Am I posting at the right times?

The answer is…there’s no such thing as “right content” merely the content most likely to get what YOU want in return.

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If you’d really like to get an idea of how your content is measuring up, don’t be afraid to check out what your competitors are doing.  Whilst we obviously don’t advocate directly copying their social media performance, it may give you some ideas of new things you’d like to try.

Why not do a key word search on Twitter and see what content is pertinent regarding your sector – retweet the good stuff and add your own thoughts!